Members login

Services Centre Call Advisor ​​​​​​​(Full time and Part time roles available) Choice Housing

  • Closing Date: 18 May 2022
  • Location: Belfast
  • Salary: £19,695 – £22,978pa (Pro Rata)
  • Contract: Permanent
  • Job Ref: SCCA/9925/0522
Work with NIFHA

Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.

Services Centre Call Advisor

​​​​​​​Full time and Part time roles available 

Salary Scale£19,695 – £22,978pa

Job Reference:  SCCA/9925/0522

 The successful applicant will join the Services Centre team which is dedicated to providing a high level of Customer service to our tenants and stakeholders. Advisors will answer incoming repairs and housing management calls from tenants and make outgoing calls to ensure excellent service delivery and problem resolution.

Our employees have access to a range of benefits:-

  • 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays,
  • Generous pension contribution,
  • Hybrid working opportunities for relevant roles,
  • Enrolment in a health cash plan,
  • Death in service payment,
  • Highly competitive salary,
  • Dedicated Health and Wellbeing champions/Mental Health First Aiders,
  • Learning and Development opportunities,
  • Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation

Further information including the job description, personal specification and further benefits can be found on the link on

Completed application forms should be returned by 5pm, Wednesday 18th May 2022.

Please note, the Association reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post.

“Choice Housing Ireland Limited is an Equal Opportunities Employer”