Members login

Senior Engagement Officer (Tenants and Communities) Clanmil Housing

  • Closing Date: 11 February 2020
  • Location: Head Office- Northern Whig House
  • Salary: £30,263.28-£34,194.27 (under review)
  • Contract: Permant
  • Hours: 37
  • Job Ref: SEO-1-20
Work with NIFHA

  Senior Engagement Officer (Tenants and Communities)

£30,263.28-£34,194.27 (under review) + Competitive benefit package

About us

At Clanmil Housing, we believe that everyone should have a great home. As one of NI’s leading social housing providers, we deeply care about making a real difference to the lives of the people living in our homes. Join us at a really exciting and busy time, as we deliver transformational change and provide more homes. Contact us now to start building your future with us!

About the role

The Senior Engagement Officer will transform how we put our tenants at the heart of what we do. You will empower our tenants to get involved by supporting and equipping them to shape the improvement of our services and contribute to the communities in which we live.

This will be achieved through leading on tenant engagement across the organisation ensuring every tenant is listened to, by creating effective tenant engagement models and being an ambassador for tenant engagement.

About you

This is an influential role where you need to be passionate and confident about working with people in their communities; having a track record of delivering successful relationships and positive solutions to challenges. As a resilient influencer, you will share your passion across the organisation and your team.

You have at least 2 years’ relevant experience of building effective working relationships with stakeholders (e.g. community groups, consumer bodies, public representatives and statutory agencies) and experience of developing services to meet the needs of tenants, participants or customers. For a full list of criteria, please have a look at the job specification.

About our offer

We have fantastic rewards package including a flexible approach to working patterns, generous annual leave, city centre weighting payment, healthcare, generous pension contributions and an award winning work-life balance package which we are happy to tell you about!

Want to apply?

Come and visit us on to find out all about the role and the benefits on offer. If you need assistance, please email us on or give us a call on 028 9087 6011.

Closing Date: Tuesday 11th February 2020 at 12 noon.


Clanmil Housing Association is an Equal Opportunities Employer

Recruitment Records are held for 2 years as per our Data Retention Policy

The Association reserves the right to heighten the criteria based on demand

Further appointments may be made from this competition should development opportunities become available which require the same eligibility criteria and have similar duties and responsibilities.