Neighbourhood Service Officer Clanmil Housing

Neighbourhood Service Officer

37 hours per week
Hybrid Approach to Home and Office Working
Salary: £27,497.89 – £34,635.16 per annum
Belfast Area + creation of waiting list for various locations across Northern Ireland.

About the role –
We are looking for a Neighbourhood Services Officer to deliver an effective patch management service. You’ll ensure tenancies are managed, help people to sustain tenancies, manage rental income and oversee excellence in service delivery to customers. It will be fast paced, it will not always be plain sailing, but it will be so rewarding. We are looking for someone who is a problem solver, confident, customer focussed, resilient with a flexible, can-do attitude will help the service run smoothly.

About you –
We’re confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise. You will have experience of working in housing/support services or tenancy management or community development/voluntary sector.

Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.

Travel across Belfast will be part of the job and you should be able to do this without relying on public transport.

About working for Clanmil –
We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.

Want to apply?
Great; all you need to do is let us know more about what you will bring to the role, your experience and for you to tell us how you live our values. Head over to our website www.clanmil.org.uk/join-the-team to download the job description and submit your application.

Closing date: 11:59pm, 7th February 2023
Interview date: w/c Monday 13th February 2023

Clanmil Housing Association is an Equal Opportunities Employer
Recruitment records are held for two years as per our Data Retention Policy
The Association reserves the right to heighten the criteria based on demand.
Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.