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Welfare Advice Officer

  • Closing Date: 17 February 2022
  • Location: Greater Belfast
  • Salary: £27,741 (SP23) - £32,234 (SP28) per annum
  • Contract: Permanent
  • Hours: 37
  • Job Ref: FHA02917
Work with NIFHA

The Welfare Advice Officer will manage the provision of a high quality, professional in-house welfare advice service which enables service users to change their lives and strengthen communities. The Welfare Advice Officer will be fully conversant with Welfare Reform and the Universal Credity system and how this impacts on service users.


Hours: 37 hours per week


Location: Greater Belfast


Reference: FHA02917


Salary:  £27,741 (SP23) – £32,234 (SP28) per annum


To access the full criteria and to apply online, please visit  Alternatively, application packs can be obtained by contacting the Holywood reception on 028 9039 7250.


The Association


Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland.  We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.


Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.


To be shortlisted candidates need to provide evidence of the following as a minimum:


  • Relevant 3rd level qualification plus 1 year experience (in the last 5 years) delivering welfare benefits and money advice


  • 3 year’s experience (in the last 5 years) delivering welfare benefits and money advice.


  • Comprehensive knowledge of the social security and welfare system as well as demonstrable understanding of Welfare Reform, Universal Credit and mitigation
  • Demonstrable experience in meeting deadlines and targets whilst managing a complex and varied workload
  • A current full driving licence and access to a suitable form of transport*


(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage.  In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).


In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme.


Flexibility regarding working hours is also offered in some areas of the business.


For further information on employee benefits go to the employee benefits section of our website.


Closing date for applications is Thursday 17th February 2022 unless otherwise stated.


Radius reserves the right to enhance criteria to facilitate shortlisting.


Association wide waiting lists may be compiled for future same/similar vacancies which may arise.


Radius is an Equal Opportunities Employer.