Tenant Engagement Officer

The Tenant Engagement Officer will set up tenant engagement structures, promoting sustainable active tenant/resident involvement to ensure that our tenants and residents are at the heart of our business. The post holder will encourage good practice, develop models of effective participation, and provide support, advice and training to the engagement structures established throughout the Association.

 

Hours:             37 per week

 

Location:        Holywood ­- This role has been assessed as suitable for hybrid / smart working.

 

Reference:     FHA03548

 

Salary:            £30,151 (SP23) – £34,723 (SP28) per annum

 

To access the full criteria and to apply online, please visit www.radiushousing.org/careers.  Alternatively, application packs can be obtained by contacting the Holywood reception on 028 9039 7250.

 

The Association

 

Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland.  We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.

 

Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.

 

To be shortlisted candidates need to provide evidence of the following as a minimum:

 

• Level six qualification (e.g. Bachelor’s Degree, Graduate diploma) or above in Housing or a related discipline plus 1 years’ experience in social housing.

OR

5 years’ relevant experience in social housing.

AND

• Demonstrable knowledge of current housing policy and issues, particularly in relation to tenant or community involvement

 

•  Demonstrable experience in meeting agreed deadlines and targets whilst managing a complex and varied workload.

 

• A current full driving licence and access to a suitable form of transport*

(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage.  In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).

 

In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.

 

For further information on employee benefits go to the employee benefits section of our website.

 

Closing date for applications is 23^rd June 2023 unless otherwise stated.

 

Radius reserves the right to enhance criteria to facilitate shortlisting.

 

Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise.

 

Radius is an Equal Opportunities Employer.