Neighbourhood Service Officers Clanmil Housing

About the role

We are looking for housing officers to deliver an effective patch management service.  You’ll ensure tenancies are managed, help people to sustain tenancies, manage rental income and oversee excellence in service delivery to customers.  It will be fast paced, it will not always be plain sailing, but it will be so rewarding.  We are looking for someone who is a problem solver, confident, customer focussed, resilient with a  flexible, can-do attitude will help the service run smoothly.

Currently we have a maternity leave cover fixed term post for 9-12 months in our North and Antrim Coast patch and as part of our growth programme we are looking to build our reserve list to draw from.

About you

We’re confident that you can bring expertise and experience that will help you excel at your job.  What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise.  You will have experience of working in housing/support services or tenancy management or community development/voluntary sector.

Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.

Travel throughout Northern Ireland will be part of the job and you should be able to do this without relying on public transport.

About working for Clanmil

We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.

Want to apply?

Great, all you need to do is let us know more about your experience and what you will bring to the role.  We also want to know how you will live our values. Please visit https://www.clanmil.org.uk/join-the-team download the Job Description via our recruitment portal to find out more and start your application by simply clicking on ‘Apply now’.

Closing date:  9^th March 2022 Interview date: week commencing 21^st March 2022

Clanmil Housing Association is an Equal Opportunities Employer

Recruitment records are held for two years as per our Data Retention Policy

The Association reserves the right to heighten the criteria based on demand

Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities