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Neighbourhood Service Officer Neighbourhood Service Officer

Work with NIFHA

37 hours per week – Covering Schemes in the North Coast

37 hours per week – Covering Schemes in the North West

Salary: £27,497.89 – £34,635.16 per annum
Hybrid Approach to Home and Office Working

About the role
We are looking for a Neighbourhood Services Officer to deliver an effective patch management service. You’ll ensure tenancies are managed, help people to sustain tenancies, manage rental income and oversee excellence in service delivery to customers.

It will be fast paced, it will not always be plain sailing, but it will be so rewarding. We are looking for someone who is a problem solver, confident, customer focussed, resilient with a flexible, can-do attitude will help the service run smoothly.

About you
We’re confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise.

You will have experience of working in housing/support services or tenancy management or community development/voluntary sector.

Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.

Travel throughout Northern Ireland will be part of the job and you should be able to do this without relying on public transport.

About working for Clanmil

We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well.

We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.

Want to apply?
Great, all you need to do is let us know more about your experience and what you will bring to the role. We also want to know how you will live our values.

Go to our website, download the job description, and click ‘Apply online’.

Closing date: 11:59pm, Sunday 31st July 2022
Interview date: w/c Monday 8th August 2022

Clanmil Housing Association is an Equal Opportunities Employer Recruitment records are held for two years as per our Data Retention Policy.
The Association reserves the right to heighten the criteria based on demand
Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.