Members login


  • Closing Date: 10 October 2023
  • Location: Belfast
  • Salary: £29,293- £33,048 per annum
  • Contract: Permanent Full Time
  • Hours: 37
  • Job Ref: REQ0267
Work with NIFHA


37 hours per week

£29,293- £33,048 per annum 

plus, a working from home allowance


About the role

We are looking for a Housing Officer (Income Recovery) to provide an efficient administration service for current/past tenant arrears and credits.  It will be fast paced, it will not always be plain sailing, but it will be so rewarding.  We are looking for someone who is a problem solver, confident, customer focussed, resilient with a flexible, can-do attitude will help the service run smoothly.


About you

We’re confident that you can bring expertise and experience that will help you excel at your job.  What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise.  You will have experience of debt/arrears recovery or credit control and experience of dealing with front line customer service.


Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.

Travel across Northern Ireland will be part of the job and you should be able to do this without relying on public transport.


About working for Clanmil

We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.


Want to apply?

Great, all you need to do is let us know more about your experience and what you will bring to the role.  We also want to know how you will live our values. Head over to our website to download the job description and submit your application.

Closing date:  3rd October 2023                                  Interview date: WC 16th October 2023


Clanmil Housing Association is an Equal Opportunities Employer

Recruitment records are held for two years as per our Data Retention Policy

The Association reserves the right to heighten the criteria based on demand


Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.