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Housing Association Administrator Newington Housing Association

  • Closing Date: 3 November 2023
  • Location: Belfast
  • Salary: NJC SCP 4 - 8 (£21,189 - £22,777) – *under review
  • Contract: permanent FT
  • Hours: 37/week
Work with NIFHA

Housing Association Administrator


Closing Date:                      Friday, 3rd November 2023 at 12 noon.

Location:                              Belfast


Salary & Benefits:              NJC SCP 4 – 8 (£21,189 – £22,777) – *under review.

  • 19.5% NILGOSC employer pension contribution
  • annual leave days per annum
  • 11 statutory days per annum

Contract:                              Permanent
Hours:                                   Full time (Mon. – Fri. – 37 hours p/w)


Newington HA is looking to recruit a full-time Administrator who will provide administrative support for core business functions and will be managed by the relevant Head of Department. The Head of Department will allocate work tasks and provide direction on all requirements.

The successful applicant will also be required to provide a confidential, effective, and efficient administration service to all tenants, residents and customers and provide assistance to all colleagues as part of a team.

Essential Criteria – Candidates must have:

Education and Training Attainments:

  • 5 GCSEs (Grades A-C) including Mathematics and English Language.


  • One year’s relevant experience in a busy office environment.

Relevant Experience:

  • Experience in providing high quality customer service.
  • Effective planning, prioritising, and organisational skills with the ability to work under pressure.

Knowledge and Understanding:

  • Knowledge and understanding of the application of software packages.
  • Computer literacy / use of IT systems including Microsoft Office.

Skills and Abilities:

  • Confident, dependable, adaptable, and able to work on own initiative.
  • Self-motivated with a proactive and collaborative style of working in a team environment.
  • Well-developed written and verbal communication skills.
  • Good problem-solving skills.
  • Discreet in dealing with confidential information.

Desirable Criteria:

Education and Training Attainments:

  • NVQ Level 2 in Office Administration

Relevant Experience:

  • Previous experience of working in administration within a property / housing environment.
  • Experience in preparing Agendas and recording Minutes of meetings.
  • General reception duties (i.e., call handling and dealing with general enquiries.

Knowledge and Understanding:

  • Knowledge of or experience of working in the Social Housing Sector.

Main Terms and Conditions of Employment

  1. Salary for the post is currently NJC SCP 4 – 8 (£21,189 – £22,777) – *under review. Employer Pension Contribution of 19.5%.


  1. The post is a full-time position (37 hours per week) with an initial 6-month probationary period.


  1. Applicant will be eligible to join the NILGOSC (Northern Ireland Local Government Officers’ Superannuation Committee) contributory pension scheme.


  1. Non-essential mileage allowance will be paid to the post holder.


  1. Annual Leave: Commencing at 22 days initially, rising to 27 days after 5 years, 30 days after 10 years rising to 32 after 20 years’ service, plus 11 recognised statutory holidays.


  1. Location – The role is based at 300 Limestone Road, Belfast, BT15 3AR.

We reserve the right to enhance the criteria to facilitate short-listing.

Application packs can be obtained by contacting NHA Offices on 028 9074 4055, e-mailing  or in writing to:

Newington Housing Association
300 Limestone Road
BT15 3AR

The pack is also available in alternative formats upon request.

Newington HA is an equal opportunities employer. We welcome applications from all suitably qualified persons. We would particularly welcome applications from disabled persons as they are currently underrepresented within our workforce.

Closing date for completed applications is 12:00 noon on Friday, 3rd November 2023.