Members login


  • Closing Date: 6 May 2021
  • Location: Belfast
  • Salary: £19,968
  • Contract: Permanent Full-time
  • Hours: 37
Work with NIFHA

Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer on a full-time (37 Hours) basis.

Reporting to the Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality customer services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Family Homeless Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.

Applicants must satisfy the following essential criteria:

  •  5 GCSE’s including English and Maths; OR
  • A minimum of 5 years’ demonstrable experience in a similar role within the last 8 years;


  • A minimum of 2 years’ experience within the last 5 years in a similar role and have experience in:
    • Supporting/Managing people with challenging behaviours
    • Developing person centred needs/risk assessments and support plans;
    • Managing case loads;
    • Advocating on a person’s behalf;
    • Working in partnership with external agencies.

Benefits include:

  • Current annual salary range is £19,968. Salaries are reviewed annually and uplifted in accordance with the Association’s Remuneration Policy;
  • The Association is a member of the NILGOSC contributory pension scheme. Current rate of employer contribution is 19%;
  • This post attracts an annual essential car user allowance of £1,239 and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes;
  • 22 days annual leave moving to 27 after 5 years’ service and 32 days after 10 years’ service;
  • 13 customary holidays per annum;
  • A range of excellent work and family friendly policies.

Anyone wishing to apply for the above position may get a recruitment pack by clicking on the links below. For a confidential discussion regarding this position, please contact Gail McLaughlin, Homeless Services Manager on 02890 752310 or by email to

Please notes CVs are not acceptable.

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.

Closing Date for Receipt of Completed Applications is: Thursday 6th May 2021 by 4:30pm

 Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.