Financial Inclusion Officer Choice Housing

Financial Inclusion Officer

Job reference FIO/4950/0621

The Association is seeking applications for the position of a Financial Inclusion Officer who will support the Tenant and client Services Department based at Maple House, Beechill Business Park.

Essential Criteria:-

• 5 GCSE’s (Grades A-C to include Mathematics and English Language) or equivalent; and a minimum of 2 years’ experience of working in a financial and advisory environment OR 5 years’ experience of working in a financial and advisory environment.
• Practical knowledge and experience of welfare benefits and money advice
• A basic understanding of housing legislation, in relation to tenancy conditions and rent collection
• Ability to deal sensitively and professionally with customers who are experiencing financial hardship and who may be vulnerable and/or under extreme stress, in a manner that recognises their needs while meeting service objectives.
• Ability to prioritise own workload effectively to ensure targets and deadlines are met.
• Experience of using IT systems and databases for case management and producing information/reports.
• Ability to identify tenant vulnerabilities which would impact financial capability
• Must have full driving licence and have vehicle available for daily business use

Desirable Criteria:-

• Welfare Rights Advice qualification
• Completion of Financial capability/ debt advice training
• Knowledge and understanding of fuel poverty and its impacts

Benefits include:- Flexible working hours, contributory pension scheme, essential car
user allowance and access to a Health Cash Plan

For further details please go to https://choice-housing.getgotjobs.co.uk/

Completed application forms should be returned by 12 noon, Friday 2^nd July 2021

Please note, the Association reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post

“Choice Housing Ireland Limited is an Equal Opportunities Employer”.