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Allocations and Income Officer Clanmil Housing

  • Closing Date: 16 August 2021
  • Location: Hybrid Approach to Home and Office Working
  • Salary: £21,081.35 - £23,570.59 & Benefits
  • Contract: Permanent
  • Hours: 37
  • Job Ref: REQ0057
Work with NIFHA

Thank you for your interest in working for Clanmil and in particular, in the role of Allocations and Income Officer.  We believe that everyone should have a great home and we need a team that is passionate about helping to deliver this.


About the role

This is and exciting new role and as  Allocations & Income Officer, you will be integral to helping us to give people homes and to maximise our income streams. A complete all-rounder, you will have the opportunity to work and contribute to initiatives right across the Housing Department. You will provide excellent customer service to existing and potential customers. You will achieve this by working with your colleagues to come up with innovative and efficient solutions.


About you

We are seeking a candidate who has strong knowledge of customer service excellence with understanding of customer needs and evolving customer service.  If you have experience  of working in a busy office environment and debt/arrears recovery credit control, we would love to hear from you!


You will have a minimum of GCSE English and Math at Grade C or above, or equivalent,

We are also looking for a candidate with a good understanding of Microsoft Office applications including Outlook, Word, Excel and PowerPoint.


About working for Clanmil

We strongly believe in our purpose and by joining our growing organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare, pension contributions and a progressive home and agile working policy.


You can find out more about the role by phone on 028 9087 6000 or by email at


Want to apply?

Great, all you need to do is let us know more about your experience and what you will bring to the role.  We also want to know how you will live our values. Please visit, download the Job Description via our recruitment portal to find out more and start your application by simply clicking on ‘Apply now’.